Paying for your electricity bills has never been easier with M-Pesa, a popular mobile payment service across Africa. Launched in 2007 by Vodafone Group plc and Safaricom, the largest mobile network operator in Kenya, M-Pesa has since expanded to other countries, including Mozambique, South Africa, Lesotho, Tanzania, Egypt, Ghana, the Democratic Republic of Congo, and Afghanistan.
Given the convenience and accessibility of M-Pesa, many Kenyans have embraced it as a go-to option for paying their electricity bills. In this guide, we’ll take you through the step-by-step process of buying Kenya Power tokens using M-Pesa, along with additional methods for those using Equitel lines.
How to Buy Kenya Power Tokens Using M-Pesa
Purchasing Kenya Power tokens with M-Pesa is straightforward. Follow these steps:
- Go to your M-Pesa menu on your phone.
- Select ‘Lipa na M-Pesa’.
- Choose PayBill and enter the business number: 888880 (for Kenya Power tokens).
- Enter your KPLC account number.
- Input the amount you want to use to purchase the tokens.
- Enter your M-Pesa PIN and confirm the transaction.
- Wait for a confirmation message from both M-Pesa and Kenya Power, which will include your prepaid token number.
- Enter the tokens into your meter box to recharge your electricity.
How to Buy Kenya Power Tokens Using Equitel Lines
For those using Equitel lines, the process is equally simple:
- Select Eazzy Pay from your Equitel menu.
- Choose Pay Bill.
- Select the bank account number you want to pay from (e.g., 0123456789102).
- Choose the business number for KPLC Tokens.
- Enter your KPLC Prepaid Meter Number (e.g., 37168917674) and press OK.
- Enter the amount you wish to pay, which should be between Shs. 100 and Shs. 500,000.
- Enter your Equitel PIN and press OK.
- Confirm that all details are correct by pressing 1 OK.
- You will receive a text confirmation of the transaction from Equity Bank.
- Kenya Power will generate a prepaid token valid for your meter and send it via SMS.
How to Pay Postpaid Electricity Bills Using M-Pesa
For those paying postpaid electricity bills, here’s the process using M-Pesa:
- Go to your M-Pesa menu and select ‘Pay Bill’.
- Enter the Kenya Power business number: 888888.
- Input your new Kenya Power account number (e.g., 123456).
- Enter the amount you wish to pay, which should be between Shs. 100 and Shs. 35,000.
- Enter your M-Pesa PIN and confirm the details.
- You will receive a confirmation of the transaction via SMS.
How to Pay Postpaid Electricity Bills Using Equitel Lines
For Equitel users paying postpaid electricity bills, follow these steps:
- Select Eazzy Pay from your Equitel menu.
- Choose Pay Bill (select your bank account number and the Kenya Power business number).
- Enter your new Kenya Power meter number (e.g., 2831172 or 3436980).
- Input the amount you wish to pay, which should be between Shs. 100 and Shs. 500,000.
- Enter your Equitel PIN and press OK.
- Confirm that all details are correct by pressing 1 OK.
- You will receive a text confirmation of the transaction from Equity Bank.
Additional Tips for Secure and Smooth Transactions
- Double-Check Details: Always confirm the account and business numbers before completing your transactions to avoid errors.
- Stay Alert to Scams: Be vigilant against phishing scams; M-Pesa and Kenya Power will never ask for your PIN via phone calls or SMS.
- Keep Your PIN Secure: Use a strong PIN and change it regularly to protect your account from unauthorized access.
With these steps, paying your electricity bills using M-Pesa or Equitel is a breeze. Enjoy the convenience of digital payments and stay powered up without the hassle!
This article was first published on May 26, 2021, and edited on September 9, 2024.
Edits Made:
- Updated the steps and processes for purchasing Kenya Power tokens using M-Pesa and Equitel lines to reflect any recent changes.
- Included additional security tips to help users protect their accounts while making payments.
- Added information on the broader benefits of using digital payment methods like M-Pesa in today’s cashless society.
- Enhanced the guide with suggestions on troubleshooting common issues users might encounter during transactions.
We strive to keep our content accurate and up-to-date to ensure that you have the best guidance available for managing your electricity payments efficiently.
